FAQ's

1. What are the requirements to enter the Win a Mug of Money – Chance to Win $100 Every 30 Minutes Promotion?

Simply purchase a participating product in South Australia from any Stockist of Monjava (between 13/03/2019 and 24/04/2019), go online to www.monjava.com.au and enter your details (including an uploaded image of your itemised purchase receipt) for your chance to win!

2. What are the participating products?

Monjava Superior Capsules
Monjava Forte Capsules
Monjava Espresso Capsules
Monjava Latte Capsules
Monjava Premium Capsules
Monjava 500g Espresso Beans
Monjava 500g Costalumbian Beans
Monjava 500g Cosmopolitan Beans
Monjava 500g Organic Beans
Monjava 250g Costalumbian Ground
Monjava 250g Cosmopolitan Ground
Monjava 250g Espresso Ground
Monjava 250g Plunger Ground
Monjava 1kg Beans
Monjava 1k Cosmopolitan Gold

3. Where will the competition run?

The competition will run in all stores which are stocking participating products in South Australia.

4. Who can enter the promotion?

Only South Australian residents who are aged 18 or over.

5. When will the competition start and end?

The competition starts at 12.01am (ACDT) 13/03/19 and ends 11.59pm (ACST) 24/04/19.

6. How do I enter the promotion?

• Purchased a participating product during the promotional period & collect your itemised purchase receipt
• Visit www.monjava.com.au
• Fill out and submit the online entry form, including an uploaded image of your itemised purchase receipt to see if you have won an Instant Win Prize.

7. What can I win?

You have the chance to win a $100 eftpos card every 30 minutes! There is a total of 2,064 prizes available.

8. How will my receipt be validated?

You will be asked to supply a copy of your purchase receipt while completing the online claim form by scanning the receipt and uploading as an attachment onto the web page. In order for your entry to be validated, all submitted invoices must include: the store of purchase, product purchased (which must be a Qualifying Product) and the date of purchase (which must be during the Competition Period before you submitted your entry). A receipt can only be used to submit one entry, regardless of how many Qualifying Products are shown/purchased on that receipt.

10. How will I know if I have won a prize?

You will get a return online message acknowledging your entry and informing you if you have provisionally won a prize and if so, details on how to verify your entry and claim your prize. You must claim your prize as instructed by 11.59pm (ACST) on 24/05/19

11. When will I receive my prize?

Prizes will be sent to each winner's address as specified in their online entry form within 20 days of a winner being verified.

12. Who do I contact if I have more questions?

If you still have a question or need some help please click here to contact us.