Frequently Asked Questions

What is the Pepperjack Barbeques Galore Promotion?

Customers who purchase two Pepperjack products in one transaction from a participating outlet between 12.01am (AEDT) 01/11/18 and 11.59pm (AEDT) 28/02/19 are eligible to receive a $10 Barbeques Galore voucher. Customers can submit up to 10 claims and build their Barbeques Galore voucher balance up to $100.

How do I enter?

- First, purchase two bottles of Pepperjack during the purchase period from a participating outlet.

- Second, click here to create an account by entering the required details and uploading your receipt.

- Once you have successfully entered your details, please allow up to 7 business days for us to validate your receipt.

- Once we have done this, you will receive an email with instructions on how you can either redeem your voucher or continue to upload further receipts to build your voucher balance, up to a total of $100.

When do I need to enter by?

- You must purchase two bottles of Pepperjack in one transaction between November 1, 2018 and 28 Feb, 2019.

- You must create an account and submit your itemised receipt/s between November 1, 2018 and 14 March, 2019.

- You must redeem (withdraw) any vouchers that you have accrued online between November 1, 2018 and 28 March, 2019.

What happens if I do not redeem my voucher by 28 March 2019?

If you do not redeem your voucher by 28 March 2019, any vouchers accrued will be forfeited.

How many times can I enter?

You can record up to 10 qualifying purchases ($100 in value) during the Registration Period, however you may only withdraw your voucher once. A limit of one Barbeques galore voucher per person applies.

How long are the vouchers valid for?

Once you have redeemed your voucher online, you will be emailed your Barbeques Galore voucher. Vouchers will have 3 months validity.

What do I do if I don't have a receipt?

Sorry, with every entry you'll need to upload a receipt to verify your purchase of Pepperjack.

I bought more than two bottles of Pepperjack in one transaction; can I upload my receipt more than once?

No problem, as long as you only upload the receipt as many times as the number of qualifying purchases (two bottles of Pepperjack) on that receipt. For example, if you purchased 6 bottles of Pepperjack in one transaction, you can upload the receipt three times.

I entered the wrong email address when creating my account and can't get to my dashboard/vouchers. What do I do?

Please contact us here.

Can I still upload a receipt if I have purchased online?

Yes you can! Please just upload your tax invoice outlining product purchased, date and time.

I can't remember my email address that I created my account with. What do I do?

Please contact us here.

Help! I can't find my Barbeques Galore voucher in my email inbox. What do I do?

Please check your JUNK/SPAM folder -If you're still unable to find it, please Contact us here.

Who should I contact with any questions that haven't been answered?

You can reach us through the contact form here.

Contact Us

If you are experiencing difficulties with your claim or have a question regarding the promotion, please do not hesitate to contact us by completing the below for:

Upload an image of your receipt.*

Max file size 2MB, formats JPG, PNG & PDF
*Mandatory field

Requests and queries submitted via this page do not constitute an entry into this promotion.