Frequently Asked Questions

Q1. What are the requirements to enter the Tip Top® Win a Smiggle e-Gift Every 5 minutes promotion?

To enter, you must purchase any of the 700g ‘Tip Top The One’ products (Qualifying Purchase) from a participating Store and collecting your itemised purchase receipt during the Competition Period, complete and submit the online entry form on the Website, including uploading an image of the Qualifying Purchase receipt and providing all other requested information to see if you have provisionally won a prize.

Q2. When will the competition start and end?

The competition starts at 12.01am (AEDT) on 22/01/2020 to 11.59pm (AEDT) 03/03/2020.

Q3. What is a qualifying purchase?

Any of the following 700g 'Tip Top The One' products:

• Tip Top The One Kids’ Grains
• Tip Top The One Sandwich Omega
• Tip Top The One Sandwich Wholemeal
• Tip Top The One Sandwich White
• Tip Top The One Toast

One product purchase entitles you to one entry.

Q4. Where will the competition run?

The competition will run in participating supermarket stores (including online shopping for these supermarket stores) which are stocking Qualifying Purchases in Australia.

Q5. Who can enter the promotion?

Only Australian residents who are aged 18 or over.

Q6. How do I enter the promotion?

To enter, you must, during the Competition Period after making a Qualifying Purchase from a Participating Store and collecting your itemised purchase receipt:

(a) Visit tiptoptheonepromotion.com.au, locate the entry page and fill out and submit the online entry form, including uploading an image of the Qualifying Purchase receipt and providing all other requested information; and

(b) Submit your entry, if you are a provisional winner, you will be notified on screen and prompted to complete some additional information

(c) Once this information has been provided, we will validate your entry using your purchase receipt uploaded

(d) If your receipt is successfully validated, we will email your Smiggle e-Gift card

Q7. How many times can I enter?

You can enter up to 5 times per day, provided you only enter once per Qualifying Purchase. Each entry must be submitted separately in accordance with these Terms and Conditions

Q8. How are winners determined?

Prizes will be awarded by the Promoter using a computer drawing system at Prime Focus, Level 1, 500 Chapel Street, South Yarra 3141. The computer drawing system will determine a winning moment every five minutes within the Competition Period (each a "Winning Moment”). The first valid entry received during that Winning Moment, will be the provisional winner. If no valid entry is received during that Winning Moment, no prize will be awarded in respect of that five-minute period of the Competition Period. You will get an on-screen message acknowledging your entry and informing you if you have provisionally won a prize.

Q9. What can I win?

Instant Win Prizes
There are up to 12,096 prizes. Each prize is valued at up to $100, as set out below.

Number available
(up to)
Prize Total (up to)
4,838 $10 Smiggle eGift Card $48,380.00
3,024 $20 Smiggle eGift Card $60,480.00
1,814 $30 Smiggle eGift Card $54,420.00
1,210 $50 Smiggle eGift Card $60,500.00
1,210 $100 Smiggle eGift Card $121,000.00
TOTAL: $344,780.00

Instant win prizes will be sent to each winner's email address as specified in their online entry form within 10 business days of a winner being verified.

Woolworths Weekly Prize
There are 6 Woolworths weekly prizes available - 1 in respect of each Wednesday to Tuesday (AEDT) week of the Competition Period.

Each Woolworths weekly prize is a $50 Woolworths Wish eGift Card.

Woolworths Weekly prizes will be sent via email to winners email address as specified in their online entry form within 10 business days of a winner being verified.

Coles Weekly Prize
There are 6 Coles weekly prizes available - 1 in respect of each Wednesday to Tuesday (AEDT) week of the Competition Period.

Each Coles weekly prize is a Smiggle "Back to School Essentials Pack", valued at $46.90, consisting of:

• 1 x lunchbox, and
• 1 x drink bottle.

Coles Weekly prizes will be sent via registered post within 28 business days of a winner being verified.

Q10. Do I need to keep my receipt?

Yes. You must keep your original itemised purchase receipt(s) as proof of purchase for any / all entries.

If you don't produce the above proof of purchase for any entry when asked, the Promoter may disqualify this entry and you will forfeit any right to a prize. Proof of purchase must be identical to that provided by you with your entry. If, in the Promoter's opinion, you have shared any proof of purchase with any other entrant so as to circumvent these Terms and Conditions, your entry will be deemed invalid and you will forfeit any right to a prize.

Q11. I have been drawn a provisional winner but have not received any emails?

Please ensure you check your junk/spam folder for emails coming from Tip Top® (donotreply@promoplace.com.au) and if still unable to locate, please contact us here and quote full name and claim ID.

Q12. My entry was successfully validated but I have not received my Smiggle e-gift card?

Please ensure you check your junk/spam folder for emails coming from Tip Top® (donotreply@promoplace.com.au) and if still unable to locate, please contact us here and quote full name and claim ID.

If you still have a question or need some help, please click here to contact us.